DEA Registered · Nationwide · Full Compliance

Stop guessing where
expired medications
should go.

No more chasing manufacturer return policies, decoding DEA forms, or wondering if you sent it to the right place. We handle every decision, every pickup, every form — and route every item to where it earns you the most credit.

What we deliver to your facility
Avg. credit recovered
weighted by dollar value
86%
of estimated credit
Pickup scheduling
48 hrs
from first contact
DEA compliance rate
100%
21 CFR Part 1317
Out-of-pocket for returns
$0
credit offsets service fee
Audit-ready documentation after every pickup — certificates of destruction, DEA Form 41, and itemized credit statements included.

You shouldn't have to be
a returns expert.

Every expired bottle is a small decision: Is this returnable? To which manufacturer? On what form? By when? Through which return processor? Is the credit worth the labor? Most pharmacies and hospitals are guessing — and leaving money on the table or risking compliance gaps. We end the guesswork.

Without us

Your team becomes the returns department

  • Researching each manufacturer's return policy and window
  • Sorting items by NDC, lot, expiration, and eligibility
  • Filling out DEA Form 222 and chain-of-custody paperwork
  • Calling around to find the right return processor for each drug
  • Tracking what was sent, what was credited, what got destroyed
  • Hoping you didn't miss a window or send to the wrong place
With MedRecovery Logistics

Hand it off. Done.

  • One pickup, one point of contact, one process
  • We know which manufacturer wants what, and when
  • Every item routed to where it earns the most credit
  • All paperwork, manifests, and certificates handled by us
  • Itemized reports show you exactly what came back
  • Your staff stays on the floor doing what they're trained for
No guessing. No spreadsheets. No phone tag with manufacturers.
Just hand us the bin — we'll send back the rest as a check.

Real recovery data,
not industry estimates

Across thousands of line items processed for pharmacies and health systems nationwide, we recover an average of 86 cents on every dollar of estimated credit value — with a meaningful share of items returning above estimate. Below: aggregated performance benchmarks across our active client base.

Weighted recovery rate
86%
Of every $1M in estimated credit submitted, $860K is recovered and returned to clients.
Items at 100%+ recovery
28%
More than 1 in 4 items recovered at or above their estimated credit value.
Top-performing item
122%
Top-end item recoveries can exceed estimate when manufacturer pricing favors the client.
Manufacturer relationships
40+
Direct returns to major brand and generic manufacturers — Amgen, Teva, Merck, and more.
Recovery rate distribution
100%+
15%
75–100%
13%
50–75%
11%
25–50%
26%
0–25%
35%

Six steps from your shelf
to full compliance

Every pickup follows the same documented chain of custody — from your dispensary to final destruction or manufacturer return, nothing falls through the cracks.
01
Enrollment & service agreement
We complete a service agreement, set your pickup schedule, and walk your pharmacy staff through our controlled vs. non-controlled segregation process — takes under an hour on your end.
02
On-site pickup & inventory
Our credentialed technicians visit your facility, scan every item by NDC and lot number, and complete DEA Form 222 documentation for all controlled substances on the spot.
03
Secure, licensed transport
All medications are packaged to federal DOT standards and transported under full chain-of-custody documentation by a licensed hazmat carrier — tracked at every leg.
04
Processing & credit valuation
At our processing facility, every item is sorted by manufacturer return eligibility. We calculate the maximum recoverable credit for your facility before any destruction decision is made.
05
Returns & DEA-compliant disposal
Eligible items are submitted to manufacturer returns programs. Non-returnable and controlled substances slated for destruction are transferred to our DEA-licensed incineration facility partner.
06
Credit report & destruction certificates
You receive an itemized credit statement plus Certificates of Destruction (DEA Form 41) for every destroyed item — clean, audit-ready records delivered within 10 business days of pickup.

Everything your returns
program needs

SERVICE 01

Scheduled Pickup Program

Recurring visits on your schedule — monthly, quarterly, or as-needed. We come to you, handle everything on-site, and leave your staff with nothing to do.

  • On-site inventory & barcode scanning
  • DEA manifest completion
  • Chain-of-custody documentation
  • Credentialed technicians only
SERVICE 02

Manufacturer Credit Recovery

We identify every item eligible for manufacturer return and maximize the credit returned to your facility — averaging 86% recovery against estimated credit value across all processed items.

  • Full NDC-level valuation
  • Submissions to all major manufacturers
  • Itemized credit statements
  • Avg. 86% recovery rate by dollar value
SERVICE 03

Controlled Substance Disposal

Full Schedule II–V handling, DEA Form 222 processing, and witnessed destruction — every step documented for your DEA compliance file.

  • Registered DEA authorized collector
  • Form 222 & CSOS processing
  • DEA Form 41 certificates issued
  • Federal incineration facility partner
SERVICE 04

RCRA Hazardous Drug Disposal

Chemotherapy agents and RCRA-listed pharmaceuticals need special handling. We're fully equipped for hazardous pharmaceutical waste from pickup through destruction.

  • Hazardous waste manifest generation
  • EPA-compliant incineration
  • Manifest tracking & reporting
  • USP 800 compliance support

Built for every facility
that dispenses medications

From single-location independents to multi-site health systems — if you have expired medications, we have a program built for you.

🏪

Independent Pharmacies

Single-location and small chain pharmacies that need a compliant, cost-effective returns solution without managing it in-house.

🏥

Hospitals & Health Systems

Inpatient and outpatient hospital pharmacies with high-volume controlled substance returns and Joint Commission compliance requirements.

🏡

Long-Term Care Facilities

Nursing homes and assisted living facilities managing frequent medication changes, high wastage rates, and resident discharge returns.

💉

Specialty & Compounding

Specialty pharmacies handling high-cost biologics, oncology agents, and sterile compounds requiring careful valuation and documentation.

🏥

Community Health Centers

FQHCs and community clinics that need an affordable returns program meeting 340B and federal compliance standards.

🐾

Veterinary Practices

Veterinary hospitals and clinics managing expired animal medications, including controlled substances requiring DEA-compliant disposal.

Built on federal and
state compliance

Pharmaceutical reverse distribution is one of the most heavily regulated activities in healthcare. Every step we take is governed by DEA requirements, EPA standards, DOT regulations, and state pharmacy board rules.

You don't need to know the details — we do. Every client receives audit-ready documentation at every stage. If a DEA inspector or pharmacy board auditor walks in tomorrow, your records are clean.

DEA
21 CFR 1317

DEA Authorized Collector

Registered collector for Schedule II–V controlled substances with full chain-of-custody documentation on every pickup.

EPA
RCRA

Hazardous Pharmaceutical Waste

Compliant disposal of RCRA-listed drugs including chemotherapy agents, P-listed, and U-listed pharmaceuticals.

State
Board

State Pharmacy Licensure

Licensed as a reverse distributor in all operating states per individual pharmacy board requirements.

DOT
49 CFR

Hazardous Materials Transport

All shipments comply with DOT packaging, labeling, and carrier certification requirements for pharmaceutical hazmat.

Let's simplify your
returns program

Request a free facility assessment. We'll walk you through what your site needs, estimate what credits you may be leaving on the table, and explain our process from day one — no obligation.

Response
Within 1 business day
Coverage
Nationwide — all 50 states
Hours
Mon–Fri, 8 AM – 6 PM EST

Request a free assessment

We'll respond within one business day to schedule your consultation.